⚠️ To access the status page, you need to ask your customer success manager or the support team to create an account via the chat bubble.
Create your account
You will receive an email from [email protected] to set up your account and access the page:
Access the status page
To access the status page https://status.tenacy.io/, you need to log in to your account each time.
You will therefore have access to the history of the last 90 days:
And by moving the cursor over the scale, you can get more information about what happened on a given day and get a breakdown between the backend and the frontend:
This gives you more information about the part of the platform that has been affected by an incident.
🔎 What's the difference between backend and frontend?
Backend: it's what happens behind the scenes. It's like the kitchen of a restaurant.
Frontend: the visible part of the platform, like the dining room with all the customers sitting at their tables.